How iBUS Connected 280 Offices at Lotus Corporate Park with an ISP-Neutral FTTX Network

Executive Summary

Lotus Corporate Park in Mumbai is a large-scale development with roughly 280 office spaces across 7 wings and was built with a single low-voltage cable shaft meant to serve every tenant and every ISP in the building. As the property filled up with tenants including fintech, media and pharma companies; just having one shaft became a bottleneck. It was too small for the requirements of 280 tenants and required individual tenant sign-off for even routine maintenance.

iBUS redesigned the connectivity infrastructure from the ground up, replacing the congested shaft with a single, ISP-neutral GPON-FTTH fibre network anchored by a Centralised Communication Room (CCR) in the basement.

The result: The shaft congestion was gone, cabling is fully hidden and the property is now pre-wired to onboard any ISP as per requirement of individual tenants. This without any new additional construction work.

At a Glance

The Challenge

While internet service was available in the buildings, the challenge was delivering physical infrastructure to 280 different tenants, each potentially choosing a different provider.

• Undersized cable shaft: One low-voltage shaft served the entire property. No room for the volume and variety of cabling required by multiple tenants and ISP's.
• Limited Space: Just enough space inside the shaft for a fibre junction box. No future expansion possible.
• Tenant permission bottleneck: The shaft ran through active, occupied floors, so every new connection/repair required sign-off from individual tenants. Time-consuming process.
• Messy cabling: Exposed cables running through common areas affected aesthetics.
• Repetitive ISP coordination: For every tenant requirement, renegotiation of access & scheduling with individual ISP's was a task.
• Costly provider switches: If a tenant wanted a change of their ISP, it required the entire physical installation process to start over.

The Solution

A centralised, neutral-host model was the need of the hour. Without having multiple providers each building their own path into the infrastructure, one shared fibre network - engineered once, with ISPs plugging into it from a single controlled point was essential.

iBUS built a detailed FTTX network plan to connect every office while removing dependence on the old shaft and tenant-controlled areas. A Centralised Communication Room (CCR) was constructed in the basement to house all ISP equipment in one controlled location. From here, dedicated fibre runs directly to the server room of every office, across all 7 wings, on an ISP-neutral GPON-FTTH network. No provider ever needs to enter an occupied floor again.

The project was delivered in four stages:

• Site survey: A detailed survey of every wing/floor/shaft dimension informed the fibre network design.
• Network design: Fibre routes, splitter locations, CCR layout, and ISP integration points were planned down to the office level.
• Infrastructure deployment: The GPON-FTTH network was installed from the CCR out to office server rooms across all 7 wings.
• Redundancy & management: A dual-path fibre duct was built from the building entrance to the CCR along two separate routes, backed by ongoing on-site monitoring and maintenance.

Results: Before and After

Technical Outcomes

• A single GPON-FTTH fibre backbone now replaces a plethora of separate ISP cable runs across 7 wings.
• All ISP equipment is consolidated in one Centralised Communication Room v/s being scattered across floors.
• Dual-path fibre duct routing from the building entrance to the CCR gives the network built-in redundancy.
• The network was engineered for all 280 offices from day one, rather than expanded reactively for individual tenants.
• Ongoing on-site monitoring and maintenance support is built into the deployed network.

Business Benefits

• Faster service delivery: New tenant connections move faster since ISP is already integrated. No new cabling is required.
• No cross-tenant dependencies: Tenants no longer need other occupant's permission for fibre access or maintenance. It improves uptime for everyone.
• Lower management burden: iBUS is the single point of contact for all ISP coordination. Developer is not hassled to manage multiple providers.
• A stronger leasing pitch: Offering tenants a choice of ISPs, makes the property more attractive to prospectives.
• Built for the long term: The infrastructure is scalable across technologies and tenants, and ready for future LTE and 5G services.